Help Center

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted to protect your personal information.

Standard shipping within the US takes 5-8 business days. International orders typically arrive within 7-16 business days depending on your location. During Black Friday, we may experience higher order volumes, so please allow an extra 2-3 business days for processing.

Yes! We offer complimentary gift wrapping for all orders. Simply select the gift wrap option at checkout and add a personalized message. Your gift will arrive beautifully wrapped and ready to give.

All our baby products are made from high-quality, safe materials and meet or exceed safety standards. We stand behind our products with a satisfaction guarantee. If you're not completely happy with your purchase, we'll work with you to make it right.

We can modify orders within 1 hour of purchase if they haven't been processed yet. Please contact our customer service team immediately with your order number and requested changes. After processing begins, modifications cannot be made, but you can still return items within our 30-day return window.

To ensure fair access for all customers, we've set a limit of 5 units per item during Black Friday. This helps us maintain stock availability and ensures everyone has a chance to enjoy our sale. Bulk orders for businesses can be arranged by contacting our wholesale team.

Our Black Friday sale runs through Cyber Monday at 11:59 PM EST. All orders must be placed by the deadline to receive the sale discount. We'll send reminder emails as the sale period comes to an end, so you won't miss out!

Yes, we ship to most countries worldwide! International shipping costs vary by location and will be calculated at checkout. Customs duties and taxes may apply depending on your country. We provide tracking information for all international orders.

You'll receive a tracking number via email as soon as your order ships. You can use this number to monitor your package's progress in real-time. If you don't receive a tracking email, please check your spam folder or contact our support team.

Our customer service team is here to help! You can reach us via email at info@lydababy.com, phone at +1 786-342-2136, or use the live chat feature on our website. We typically respond within 24 hours during business days.

We provide detailed size charts for all our products to help you find the perfect fit. If an item doesn't fit as expected, we offer free exchanges or returns within 30 days. Our team can also provide sizing recommendations if you're unsure.

Yes! We offer special pricing for bulk and wholesale orders. Please contact our wholesale team at info@lydababy.com with details about your needs, and we'll provide you with a custom quote and dedicated support.